Objective

An IT services provider sought to understand the decision-making influence of key stakeholders in their clients`'` organizations, including CIOs, IT managers, and business executives.

Methodology

Phone To Web Method

Respondents

IT Services decision-making influence (could include any of the following types of titles spanning both ITDMs and Line of Business type folks – most C-level individuals, but also could be IT specialists, Operations professionals, developers, risk leaders (Dir+), sustainability leaders (Dir+), HR leaders (Dir+), etc.

Sample

500 (N200 for US/Canada & N100 per country in Japan, India & UK)

Geography

Covered US/Canada, Japan, India & UK

Result

By scaling their survey to reach a diverse group of decision-makers within client organizations, our client gained a deep understanding of the influence and preferences of different stakeholders, enabling them to tailor their IT services and strategies to meet specific client needs.